On the eve of the new tourist season, which starts in the UAE with the onset of autumn, we again met with the President of the company AL KHALIDYA TOURISM Syrahom Muradyan, and it was only a few steps.
Mr. Syrac, first of all, let me congratulate you on the beginning of the new season.
Thank you very much. Indeed, the season has begun and, in my opinion, we are ready for it. We are ready to meet thousands of tourists, give them a good mood, organizing a comfortable stay.
I would like to note that, as always, we are the leader in blocks of rooms in Sharjah hotels, which are always popular in the Russian market. An important role is played by the experience accumulated by our employees in the process of long-term work, which operate more and more professionally every year. The ability to work with people, try to predict their desires, remain calm in any situation, find an approach even to the most demanding client - all this, in my opinion, are the main components of our success, the popularity of our company. And in the new season, this trend will continue. Although it must be said that without the support of our partners from Russia, we would not have achieved such success.
- What kind of partners are you talking about?
- These are the companies that I really love and respect - travel agencies from Moscow, Samara, St. Petersburg, those companies in which we are fully confident. For example, this is the Moscow tour operator Space Travel. The company is headed Galina Zozul and Aleksandr Novikov. These are my very close friends, and friendship with them began even before I opened my own company. It should be noted Art-tour, East Line, Russian Express, Intaer, Pax, as well as my Samara partners: Intourist-Samara, Aerotour-Samara, Sputnik-Hermes "," Samara Intour "," Rasip Travel "and partner companies from St. Petersburg -" Glob Tour "," Intertransavia "," Etoile "," Neva "and" Versa "Do you work only with the Russian market?
We work with all CIS countries. Mostly with Russia, Ukraine, Kazakhstan, Armenia and a little with the rest of their neighbors.
You said you own three companies. How can this be explained, why do you need so many companies?
The fact is that for each type of activity it is necessary to open a separate license. That is why we own three companies, each of which is engaged in its own business. These are two hotels - Al Khalidiyah and marhaba resort, and the travel company Al Khalidiah Tourism L.L.c ... I have registered another travel company in the emirate of Sharjah for security. If you suddenly have problems applying for visas at the Dubai Department of Immigration, then we calmly turn to Sharjah.
What kind of problems are we talking about?
As a rule, these are problems associated with the late departure of tourists outside the UAE. An expired tourist visa is a serious violation of immigration law. But, thank God, today we open visas to tourists of all nationalities and any age. We have no age restrictions even for young women under 30 years old.
In a previous interview you noted problems with working with Jumeirah hotels. Comment on the situation now. Are there any changes?
Unfortunately, it is still hard for us to work with hotels in the Jumeirah chain, especially with the madinat Jumeirah complex. Imagine that in these hotels it is almost impossible to change a room reservation from one tourist to another. But tour operators suffer from this, since according to Russian law, even if a tourist refused to travel in one day, the tour operator must return the money for the ticket.
The Jumeirah chain continues to work only with some large (in their opinion) companies, preventing others from expressing themselves. And in such conditions, it is very difficult for newcomers to the tourism market to develop, earning a reputation for themselves. In my opinion, the policy of the Jumeirah group is not entirely correct, and they should reconsider their positions in relation to local tour operators.
Let's move on to more positive points in your work. As far as I know, the program of excursions of your company has recently replenished with boat trips?
Yes, we have a very large tour desk with a large fleet of vehicles (more than 20 buses and cars). Tourists can use our services around the clock. Lacked only marine modes of transport. Therefore, this year we purchased a large yacht 12.2 m long, with 2 sleeping cabins. On our yacht you can go out for a day or evening walk, go fishing, go diving.
Well, in conclusion, we are traditionally waiting for your wishes to readers.
On behalf of our company I want to wish everyone good health and peace of mind. Never forget that relaxation is an integral part of our lives. It restores strength, gives positive emotions. And so that the vacation is not spoiled, contact exactly those companies that have earned a worthy reputation and will be able to give you a comfortable and unforgettable pastime.
